Unique Vehicle Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or engage our services.
By using our website or providing your personal information, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from you in a variety of ways, including when you:
Submit an enquiry or request a quote through our website;
- Contact us via phone or email;
- Subscribe to updates or newsletters;
- Interact with us on social media platforms.
Personal information we may collect includes:
- Your name, phone number, and email address;
- Your business name or company details (if applicable);
- Vehicle details (for service or consultation purposes);
- Any other information you choose to provide.
Non-personal information may include:
- Browser type and version;
- Device and operating system;
- IP address and referring site;
- Pages viewed and time spent on our website.
How We Use Your Information
We collect and use your information to:
- Respond to your enquiries and provide quotes or services;
- Schedule or manage vehicle-related appointments;
- Improve our website, services, and customer experience;
- Communicate updates, offers, or service information (only with your consent);
- Comply with legal or regulatory obligations.
How We Protect Your Information
We take reasonable steps to protect the security of your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored securely, either electronically or in physical form, and access is limited to authorised personnel only.
While we take precautions to safeguard your data, no online transmission or storage system is completely secure. You provide your information at your own risk.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only when necessary:
- With trusted service providers who assist in delivering our services (e.g., IT support, email hosting, or form management systems);
- When required by law, regulation, or court order;
- To protect our legal rights, property, or safety and that of others.
All third-party providers we work with are required to handle your data securely and only for the purpose for which it was shared.
Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to collect information about how visitors use the site. Cookies help improve website functionality and user experience. You can disable cookies through your browser settings, though some parts of the website may not function properly if you do so
Accessing and Updating Your Information
You have the right to access, update, or request the deletion of any personal information we hold about you. To make such a request, please contact us using the details provided below. We may need to verify your identity before processing your request.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend you read the privacy policies of any external sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be available on this page, and the “Last updated” date will indicate when the policy was last revised.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Unique Vehicle Solutions
Email: [email protected]
Phone: 0403 263 509